Refund Policy

Refund and replacement approach for BN BundleNuts confirmed orders.

Scope

Refunds or replacements apply only to confirmed orders fulfilled by BN BundleNuts or an authorised partner — not to unanswered website enquiries.

Quality issues

If a product arrives damaged or clearly defective, contact Customer Care through the form or by phone or WhatsApp. Include your order or invoice reference and photos. We will review the case and advise whether a replacement, credit or refund applies.

Change of mind

Because snacks and dry fruits are perishable food products, change-of-mind returns may not be available once sealed packs are delivered. Trade returns follow the commercial agreement.

How to raise a request

Use the Customer Care form, WhatsApp or call +91 93197 62224 with your order or invoice reference.

Updates

This policy will be refined as D2C checkout and return logistics are introduced.

Need help? Visit Customer Care or call or WhatsApp +91 93197 62224.